Safety, Report & Appeal
In an emergency, call 911.
Zipstory is not an emergency service. If someone is in immediate danger, contact 911 or your local authorities — never rely on a Zipstory post for urgent help.
Report content or a user
The fastest way is in the app: every post and profile has a report option. Reports are reviewed by Zipstory — human reviewers make the final enforcement decisions, and in urgent or high-risk situations content may be temporarily limited while it's reviewed.
You can also email support@zipstory.com with "Report" in the subject line. For anything involving a minor's safety, say so clearly — those reports are prioritized.
Block someone
You can block any account from their profile. Blocking stops direct interaction between you and that account.
Appeal a decision
If your content or account was restricted and an appeal is available, you can request a second review through the app or by emailing support@zipstory.com with "Appeal" in the subject line. Include your username and what you're appealing.
Other contacts
- Privacy questions or data requests: support@zipstory.com ("Privacy" in the subject)
- Copyright complaints: support@zipstory.com ("Copyright" in the subject)
- Everything else: support@zipstory.com
We do our best to respond within 3–5 business days; safety reports are handled first.
Last updated July 19, 2026